We pride ourselves on our customer service.

If you don't find what you're looking for here, please feel free to contact fulfillment@newday.com.

CUSTOMER QUESTIONS

How do I order a title? 
Go to the page for the specific film, select your purchase option, and add it to your cart.

Can I preview the film before purchasing? 
Most films have a trailer that you can view from the individual film page, which will give you a sense of the title and its style. Films are also available for preview with the possibility of purchase.

Do you have different prices for non-profits? What institutions qualify as non-profits? 
Yes. Most of our films have lower prices for non-profit institutions. If you are purchasing through a college, university or a hospital, you pay the institutional price. If you are a public library or a non-profit organization, you qualify for the discounted rate. This special lower rate is also available for elementary, middle and high schools, both public and private schools. Community colleges are not considered non-profits, but you may directly contact the filmmaker if your institution would like to purchase the film and has funding constraints.

Can I stream New Day titles? 
Our films stream directly from this site.  Licensing options range from two weeks to seven years.  We also offer Digital Site Licenses on request, as well as other customized packages.  Individuals can purchase three-day personal streams, which are not licensed for group or classroom viewing.  New Day Films are also available via the Kanopy platform.

Why are New Day titles so expensive? 
Our prices are similar to those of other comparable educational distributors. The higher cost includes educational rights, which are more extensive than those granted with home DVDs. The social issue films in our catalog are purchased and used primarily by educational and other institutions to screen regularly in front of groups. The titles typically address a niche issue and sell in relatively small numbers. Given the number of people who watch one copy at a single institution as well as the need to make back the significant production costs and help support our future independent filmmaking, we charge standard educational distribution prices, which are significantly higher than home DVD prices. If you are not an institution, you can contact the filmmaker for individual sale pricing. 

Can I rent, rather than purchase, a film? 
Many films are available for rental for one-time classroom showing. If you let us know the date you plan to show the DVD at least 2 weeks in advance, we will have it there a day or two before hand. You are responsible for returning the DVD to us the day after the showing. If you decide to purchase the film within 60 days, the rental cost is deducted from the purchase price. Please check the individual film page to see if a particular title is available for rental. 

Can I purchase a New Day title as an individual? 
Most filmmakers do have their own home DVD pricing and policies. If an individual purchasing option isn't available on a film page, please visit the film's official web site or write to the filmmaker (links on each film page) about the specific title. If you purchase a DVD at the individual rate, it is for home use only. You will not be allowed to show it publicly, in the classroom, or any institution. Please respect and honor this policy.

I am a student and would like to use a title for research purposes. Can I rent an individual copy? 
Yes. In most instances, filmmakers will rent a copy to individuals. Please write to filmmaker directly with your request. Again, please respect our policy and don't take advantage of this special student discount if you are planning on using the film in your classroom.

I already own a VHS, but would like to purchase a DVD. Can I receive a discount on the DVD purchase? 
Yes. If you already own a VHS, you can purchase the DVD at a discounted price. Contact the filmmaker (link on each film page) for more details. 

Can I add closed captions? 
Many titles come with closed captions; view the Special Features (on the film page) to see if the DVD is encoded with captions. If you do not see this feature or another feature you are looking for, contact the filmmaker directly. 

I am interested in having a New Day filmmaker come speak to my class or organization, how can I set this up?
Many New Day filmmakers regularly speak about their films. Please contact the filmmaker directly via their film page to set this up. 

Does New Day market its titles overseas? 
Currently New Day only markets its films in the US and Canada. However, if you are an interested institutional buyer, please write the curator for details on how to obtain a catalogue and purchase New Day titles.   

Can I purchase New Day titles if I live outside the US? Are your films available in other formats? 
Yes. If you are interested in a particular title, please contact the filmmaker or the 
curator to work out an arrangement.


FILMMAKER QUESTIONS: DISTRIBUTING THROUGH NEW DAY

Does New Day provide completion funds for film projects? 
No. New Day only considers films for submission once they are completed. 

Does New Day accept fiction films into the cooperative or just documentaries?
New Day accepts social issue films whether they are documentary or fiction. For more details on joining New Day, please go to How To Join.

Do you accept short film and series? 
Both feature-length, short films and series are welcome. However, films under an hour are usually more appropriate for the classroom as they enable both screening and discussion. 

Can I join New Day if I live outside of the United States? 
We have never accepted a filmmaker from outside of the US. Many films produced overseas do not have strong educational marketing potential in the US. Members must be able to participate in New Day meetings and complete on-going tasks, which can be difficult for people living overseas. If you are interested in marketing your film to the US educational market, feel there is a potential market here, and feel that you can participate fully as a New Day member, please contact the curator.

Does New Day offer any jobs?    
No. As a cooperative, New Day does not have any employees. 

I have a film idea. Can I send it to you? 
If you have an idea for a film as well as funding secured and are looking for someone to help you make the film, then contact the curator and your request will be forwarded to the whole co-op. However, if you don't yet have financial support, we will not be able to respond to your ideas. We wish you lots of luck and let us know when the film gets completed